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Cards

Our cards provide increased spending power and worldwide purchasing convenience. Find the card that best suits your lifestyle.

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Metrobank Card

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Metrobank World Mastercard

Discover a World That’s Yours.

The Metrobank World Mastercard enables you to earn 1 mile per PHP 17 foreign currency spend and 1 mile per PHP 50 spend on other categories. Enjoy up to 50% off on deals here and abroad and free annual fee for life on two supplementary cards.
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Metrobank Travel Platinum Visa

The fast way to earn miles.

Your complete travel card that lets you earn miles fast at 1 mile per P17* spend on airlines, hotel accommodations, and foreign currency transactions. Also – enjoy free annual fee for life for first supplementary card. *Equivalent to 3x Rewards points
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Metrobank Platinum Mastercard

Your shopping and dining card.

The Metrobank Platinum Mastercard gives you 1 point for every P20 spend and up to 50% off on premium dining deals.
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Promotions

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LOUNGE ACCESS FOR TRAVEL PLATINUM VISA PROMO

The promo is open to all existing and newly-approved principal and supplementary Travel Platinum Visa cardholders with good credit standing. […]
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Cashback Platinum Visa - 5% Rebate, NO Extra Spend promo!

The promo is open to all existing principal and supplementary Metrobank Cashback Platinum Visa cardholders of good credit standing and New-to-Bank principal cardholders acquired during the promo period […]
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Mastercard Switch Promo 2023

The promo is open to newly approved and qualified principal Metrobank credit card cardholders who have applied and submitted complete application […]
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Visa Switch Promo 2023

The promo is open to newly approved and qualified principal Metrobank credit card cardholders who have applied and submitted complete application […]
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Contact Us

Metropolitan Bank & Trust Company (Metrobank) – Consumer Business Sector is committed to ensuring our products and services meet your expectations and requirements. We are here to listen to your concerns.

For inquiries, you may call or contact us via these channels:

 
  • METROBANK - CBS
    Customer Service (632) 88-700-700
    Domestic Toll Free 1-800-1888-5775
    International Toll Free + 800-8-700-0707
  • PREMIUM CARDS
    (Metrobank Peso Platinum Mastercard, Metrobank World Mastercard, Metrobank Femme Signature Visa and Metrobank Travel Platinum Visa)
    VIP Customer Service (632) 88-700-707
    Domestic Toll Free 1-800-10-8700-707
  • PSBANK CREDIT Mastercard
    Customer Service (632) 88-700-772
    Domestic Toll Free 1-800-10-8700-772
  • CARD ACTIVATION HOTLINE
    Customer Service (632) 88-603-030
    Web: mbcpc.co/ActivateNow
  • UPDATING OF CARDHOLDER INFORMATION
    Customer Service (632) 88-700-766
    Domestic Toll Free 1-800-10-8700-766
  • METROBANK COLLECTIONS HOTLINE
    (632) 88-700-711 or
    (632) 88-700-970 or
    0919 0598710-29
    Fax (632) 88- 987-244
    Domestic Toll Free 1-800-1888-5775
  • CBS HUMAN RESOURCES
    Recruitment Helpdesk: (632) 88-989-607
  • YAZZ PREPAID VISA
    Customer Service (632) 87-373-333
    0918-909-3333 or 0917-800-5751

Our Domestic Toll Free Numbers may be accessed using a PLDT line.

You may also reach us via email at [email protected]. Our Email team is ready to assist you from Mondays through Fridays 8:30AM to 5:30PM.

For faster assistance on select credit card concerns, you may also message Mia of Metrobank on Facebook messenger or click here: m.me/MiaofMetrobankCard.

Please update your Personal Information with us.
In compliance with Bangko Sentral ng Pilipinas Circular 706, as amended by Circular 950, we request all our Cardholders and their Supplementary Cardholders to update your personal information with us to fully enjoy our services.
Simply call Metrobank’s 24/7 Customer Service Hotline at 88-700-700 or 1-800-1888-5775 to update your information on our records. We will take it to mean that your information is updated if we do not hear from you. 


To report a transaction discrepancy, register at www.metrobankcard.com/OnlineServices to file online or download a dispute form.

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